Facing environmental and regulatory challenges, energy and utilities companies must improve financial performance, enhance customer satisfaction and rethink service delivery. It requires new technologies and processes — from metering and monitoring, through billing and customer care — to improve efficiency and boost business performance.
Utility firms continue to be affected by trends of deregulation, changing consumer demographics, aging work force and enhanced customer service expectations. These trends combined with highly volatile commodity prices are affecting utilities, making them take a fresh look at technology as a tool for enhancing their profitability.
Texans serves energy and utilities companies with a wide array of strategic consulting and business process outsourcing solutions, supported by proven IT frameworks and accelerators. The Top global utilities companies trust us to strengthen their businesses with solutions for plant automation and supply chain optimization, as well as retail, billing and customer care.
Texans helps enhance profitability of utility firms through solutions which have immediate impact on the operational cost and through solutions having positive impact on revenues by improving customer satisfaction.
Texans's Utilities solutions for reducing operational costs are-
- Work Method Standardization
- Smart Agent Workspace
- Remote diagnostics solutions for energy trading and risk management
We also introduce Utilities solutions for enhancing revenues that
- Provide single view of the customer and enable consistent customer interaction
- Enable quick development and deployment of utility products and services
- Improve environment, health and safety for increasing brand value